ALEXANDRIA, Va.—Malaysia-based PETRONAS Dagangan Berhad (PDB) is the winner of the 2021 NACS Asian Comfort Retail Expertise Award. Gilbarco Veeder-Root, a worldwide chief of built-in technology options within the retail petroleum business, sponsored the award.
The NACS Asian Comfort Retail Awards acknowledge notable achievements within the Asian retail group. Annually, retailers, business consultants and suppliers collect at NACS Comfort Summit Asia to have fun business achievements. This yr, as a consequence of COVID-19 restrictions, awards have been introduced throughout a digital NACS Comfort Summit Asia, which happened in August.
PDB launched into its digital transformation in 2018 and continues to reinforce its technique by updating its point-of-sale and back-office techniques, in addition to implementing open platform with full interoperability and customary APIs. Cross-functional collaborations, client knowledge and technological experience permit the corporate to resolve buyer and stakeholder ache factors with digital options.
For its retail areas, PETRONAS launched Setel, Malaysia’s first cell utility that integrates gasoline fee, retail and loyalty advantages in a single platform. It permits clients to seamlessly buy gasoline from their autos and pay for gadgets in Kedai Mesra comfort shops with minimal contact. The app additionally launched Deliver2Me, a brand new degree of comfort with Malaysia’s first in-car procuring expertise, which permits customers to buy chosen gadgets from Kedai Mesra and have them delivered to their autos whereas refueling. Subsequent, Setel is poised to scale past PETRONAS stations and empower retail companies with its confirmed options.
Moreover, PDB can be rolling out new outside fee terminals from Invenco on the station forecourt to offer an interactive and enriching expertise for patrons throughout refueling.
PETRONAS can be identified for driving open innovation by way of crowdsourcing by main “Expertise Challenges” for the worldwide group to hunt pioneering options and collaborations for the corporate’s complicated enterprise challenges.
PETRONAS and Microsoft signed a memorandum of understanding earlier this yr to empower Malaysia’s digital economic system and advance digital transformation throughout the private and non-private sectors.
In June 2021, PETRONAS established two new know-how and analysis facilities at Imperial Faculty London and Heriot-Watt College in the UK to advance applied sciences in low-carbon and clear power options.
“PETRONAS is on the forefront of how corporations are main digital transformation methods inside their operations to drive innovation, future progress and advance its workforce and sustainability initiatives on the world stage. Congratulations to the PETRONAS groups for persevering with to ship management and pleasure within the digital area,” stated NACS President and CEO Henry Armour.
Moreover, China-based Meiyijia obtained an Honorable Point out for its built-in Meiyijia cell utility.